Office Policies
Mission Statement
We think of every one of our patients as individuals with special and sensitive needs. Patients receive as much time as they need with counseling, education, every possible treatment option and recommendation so they are absolutely comfortable with the treatment and care they receive. We and our staff are never too busy for the care and well-being of our patients.
Appointments
Your scheduled appointment time has been reserved specifically for you. We will try to provide a telephone reminder call 24-48 hours before your scheduled appointment to supplement the appointment card you receive. We are aware that unforeseen events sometimes require missing an appointment. Please let us know if you cannot make the appointment. We request 24-hours notice if you need to cancel.
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Insurance
On behalf of all the physicians and staff, we do wish to take this time to thank you kindly and appreciate you choosing Clear Lake Ob/Gyn for your health care needs.
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. We will handle as much of your insurance questions and needs as possible.
We do participate with most Health Insurance plans. Please contact your insurance company to find out if our physicians participate with your plan. In order for us to determine benefits, please have your insurance card available when calling to schedule your appointment. This will help us verify your benefits before your visit and reduce your wait time during the check in process. Although we have verified your insurance, you must still bring your insurance card and drivers license with you. These documents will be used to verify your identity. We do this to protect you and your family from insurance and identity fraud.
We require payment be made at the time services are rendered. We accept cash, credit cards and checks. If we are contracted providers with your insurance company and are able to verify and confirm coverage, you will only be responsible for your co-pay, co-insurance and deductible at the time of your visit.
Please note: Verification of coverage is not a guarantee of coverage or payment by your insurance company. You will be considered responsible for all visits and procedures not covered by your insurance. It is in your best interest to fully read and understand all aspects of your health insurance coverage. Contact your insurance provider or benefits office if you have any questions about the specifics of your insurance coverage.
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